The holiday season is a time of giving, however, for hackers it can be a time of swindling. We are all susceptible to cyberattacks, but small businesses can hurt the most from the fall out. With limited staff numbers, small IT departments (if any at all), and no money allocated toward remediation, it is of the utmost importance to protect your small business, especially over the holidays. So, what can you do to protect yourself?
- Understand your vulnerability by industry – While every industry can be targeted by scammers, there are some more at risk than others. Specifically, retail, automotive, manufacturing, and financial. Not only do these industries process a lot of sensitive data and large quantities of money, but they also use automated process and many interconnected devices which are vulnerable to cyber attacks. Assessing your risk is the first step in preventing it.
- Adopt a cyber security policy – Whether you’re a sole proprietor or a company with 5,000 employees, cyber criminals are targeting your business. Smaller businesses may not have controls, processes, or policies in place for cyber security defense and offense. There are several options for securing a comprehensive cyber security plan such as a managed service provider (MSP), a systems integrator or security system provider, or a cyber security consultant. Take the time to put together a comprehensive policy for your employees to learn and reference.
- Educate employees on cyber risks and prevention – It won’t do you any good to adopt a cyber policy if you don’t train your employees on risk awareness and staying safe online while working. Ensure you utilize persistent, hands-on learning, such as a cyber range, to keep employees abreast of the latest threats while building confidence in their abilities to recognize threats and suspicious activity.
- Beware of popular scam tactics used against small businesses – From overpayment scams to phishing emails, hackers will try just about anything to get to your money and sensitive information. Be wary of anything that looks or sounds suspicious such as calls from unknown persons, pop-ups, and unfamiliar websites, only open emails from trusted sources, and NEVER give your credit card or personal information to anyone you don’t know whether over the phone, by email, or in person.
- Secure WiFi Networks – These days all businesses require WiFi to operate, so you need to ensure your network is safe. Hide your network, which you can do by googling instructions or working with your internet provider, so that your router does not broadcast the network name (or SSID) and ensure that a password is required for access. Be sure you change the administrative password that was on the device when first purchased as well to a complex password only you will remember. Setting up a private network for employees and offering a guest network to customers is a great way to keep customers happy while ensuring your cyber safety.
- Make backup copies of important information – Regularly back up data on every computer used in your business including documents, spreadsheets, financial and personnel files, and more. You can do this through many channels from uploading files to an external hardrive, USB, the cloud, or using a paid data storage site.
- Install and update antivirus software – Every device you use for your business needs to be protected with antivirus, antispyware, and antimalware software. You will need to purchase this software either online or from a retail store and will need to assess your specific needs based on a variety of factors, such as the type of operating system you use (mac or PC) and your budget. Here is a handy guide for things to consider before purchasing antivirus software. Be sure you install and update antivirus software regularly to ensure the newest and best iteration is at work protecting your sensitive information.
- Install a VPN – A virtual private network (VPN) is a software that enables a mobile device to connect to another secure network via the internet and send and receive data safely. If you regularly use your smartphone to access secure information for your small business, it can be technology that is well worth investing in. Setting up a VPN is a simple task but depends on what operating system you use. Check out this great article that guides you through VPN set up for various systems.
By following these tips and tricks, you can ensure that your business stays protected and profitable. Cyber security is an ever-changing field, and businesses must continually adapt to new attack methods and be able to defend themselves. Keep the latest in cyber training at your fingertips with Circadence’s inCyt security awareness game of strategy and if you have a small security team/IT professional, consider our flagship immersive, gamified cyber learning platform, Project Ares for advanced cyber training. We wish you a safe and happy holiday season!